A woman with shoulder-length dark hair, wearing an orange blouse and blue jeans, sitting in a black chair and reading a book in a bookstore or library with shelves of books in the background.

Professional me…

My Name is Nicki and I’ve been leading and managing teams of 20-100 people at Head of and Associate Director levels, within the English higher education sector, for around 20 years. In that time I worked across a number of different institutions in the North East, North West and Yorkshire.

I’ve worked primarily in recruitment, marketing and admissions roles over that time but also have some experience in the charity sector working with blind and partially sighted people and in the private sector working with clinicians in IVF clinics.

I’m passionate about collaboration and building positive team cultures through compassionate leadership and have won sector awards for my contribution in these areas. I’ve regularly spoken at regional and national events on these topics and on effective relationship building.

Whilst employed in these roles I’ve also held voluntary positions as North East, Yorkshire and Humberside Chair for a regional group for recruitment and marketing professionals and have been Co-Chair of a Local Governing Body for a secondary school in South Yorkshire. I have also taken on welfare roles supporting university students with their wellbeing.

I have taken a coaching style approach to team and individual development throughout my time as a leader so have lots of experience, and that led into a passion for more formal coaching. I’ve undertaken a variety of coaching courses over the years.

I have also been an internal coach for a number of years and am now pursuing formal accreditation to ensure I am the best coach I can be for my clients and that I adhere to all the relevant industry standard, ethical practices.

One day, something changed…

A plush cherry with a smiling face holding a sign that says "Positive apple, I may be a tiny apple, but I believe in you. Go do your thing!" surrounded by wine corks in a glass dish.

Over the last few years something felt ‘off’. The long hours, increasing pressure, constant change, lack of progress and increasing frustration was taking its toll and I was approaching burnout. What was making everything feel even worse were the significant hormone shifts and, I didn’t know it at the time, but undiagnosed ADHD.

I could no longer carry on as I had before. I was questioning my real purpose, was feeling more and more detached, emotions were getting in my way and I didn’t feel I was making a difference. I started questioning myself and my ability and thought I needed a change. That’s when I ventured out into the charity and private sectors, like an adventurer looking for ‘the’ rock, place or piece of treasure. But, still, something was missing and still I remained exhausted. I ended up back in the comfort zone of higher education and some fabulous teams and institutions but, as we entered the third round of voluntary redundancies, I knew I needed something else as I couldn’t carry on as I was, but I wasn’t sure what I really wanted to do or how to do it. I felt stuck and a bit lost.

So, I secured some coaching of my own as I knew this was a helpful way to explore these types of challenges. Through this I explored my strengths, values, experiences, perspectives and limiting beliefs and realised the one consistent element I’ve genuinely loved, and received consistently positive feedback about, has been developing individuals and positive team cultures. In that moment I realised that I wanted freedom, I needed less ‘hustle culture’ and frantic energy and a greater work life balance to nurture those things that were most important to me (friends and family).

All this exploration highlighted I wanted to be self-employed where there are still challenges and pressure but I have more choice. I also discovered I wanted to to do coaching full time. That coaching really is my true passion, it lights me up, it energises me, it’s what I’m good at and I want to do it all of the time. I also have a passion for helping other people stay well at work and prevent burnout instead of feeling like they need to leave or go off sick just to cope.

When I compared how I felt looking at coaching and self-employment as my ideal future, versus doing what I’d always done for another few years, it was a no-brainer. I emphatically did not want to progress any further up the greasy pole to get even more stress and pressure and friction (and, through reflection, realised I’d actually turned down opportunities for Director level roles a few times in my career). It’s just not for me.

Getting that clarity that I needed about who I am, what I really want, what I need at this point in my life, and why, then enabled me to explore ‘how’ do I make it happen.

And this is where I am now - a self-employed, professional mindset and career coach, supporting individuals to stay well at work, or return to work after absence and I work with leaders and managers to cultivate compassionate and positive, high performing team cultures where employees can thrive and perform at their very best.

Outside of work…

A small brown dog resting on a soft, cream-colored blanket on a couch.

I live in the North West of England with my husband and furbaby, a little ginger dog called Pumpkin (I will talk about animals for a long time if you get me started so you’ve been warned).

I love animals and all things nature. I enjoy walking and building my eco-garden with a pond, insect and bee houses, bird boxes and bat houses.

Family and friends are the most important things to me and I love spending as much time as I can with those closest to me.

I love learning, if I’m not learning something new I get bored. Coaching is great for this as we never stop learning!

I used to do a lot of amateur dramatics at a number of different groups and have taken part in One Act Festivals. I still enjoy going to the theatre now but more as a spectator.

I am a recovering perfectionist, slowly learning that progress is much better than perfection. I have done a lot of inner work to get better with setting boundaries and overcoming my own overwhelm, and tackling anxiety and self-doubt.

I enjoy volunteering and have been a befriender for the elderly, worked with hedgehogs in a hedgehog rescue, take part in litter picking and currently volunteer in a local charity shop. I support charitable causes where I can too.